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When our dog got cancer, they treated him and us, the owners, with the utmost respect and dignity. They went over every option and never tried to steer us toward the least expensive route just because we were on a monthly plan. Instead, we received regular updates, frequent visits, and personal calls with the veterinarians. This is the best kind of arrangement we could think of. So much is covered under the Hannah plan, and I never have to make choices according to what I can and can't afford.