How to train your dog to earn those treats

Give and take. It’s the hallmark of every human relationship. It also works much the same way with our beloved pooches.

In this video, Hannah Pet Behaviorist Dr. Rolan Tripp shares some ideas on how to train your dog to earn everything from dog treats to extra cuddles to a rousing romp in the park. The result? A better behaved, calmer dog whose focus remains on you.

For more ideas on improving your dog’s (or cat’s!) behavior, Hannah’s Total Lifetime Care program provides unlimited behavioral training, PLUS complete veterinary care (including preventative care, emergencies, surgeries, dental care, medications and vaccinations) and high quality food delivered right to your home.

You can learn more about Hannah by visiting us at Clackamas Town Center and Washington Square Mall. Or you can call for more information: 360-816-8000.

12 Deadly Sins: What NOT to feed your dog!

By now most of us know not to feed our dogs chocolate. But did you know there are some other foodstuffs that can make Fido fall ill?*

Here’s a quick list:

1.  Chocolate: We love chocolate, and so do our dogs. What is a fun addiction for us can lead to serious health problems for your Pet. Theobromine is the culprit here, and symptoms of poisoning include:

  • diarrhea or increased urination
  • vomiting
  • excitability or restlessness
  • dehydration, excessive panting
  • seizures

While a taste of chocolate might not harm your dog, an overdose is possible based on your dog’s age, weight and overall health. If you think your dog has snacked on your chocolate stash, call your Hannah vet. We’ll tell you what to do.

2.  Xylitol and Xylitol-containing products. Xylitol is an artificial sweetener most often found in sugar-free candy and gum. It’s also a sugar substitute and comes in per-serving packets. Dogs may develop disorientation and seizures within 30 minutes of ingesting xylitol-containing products, or signs may be delayed for several hours. Some dogs who ingest large amounts of xylitol develop liver failure, which can be fatal. All dogs ingesting xylitol-containing products should be examined by a veterinarian immediately.

3. Onions (and garlic!) Some dogs love onions. They’ll do a sit up and beg at the sight of your tears. Don’t give in. These foods contain a compound that damages red blood cells. In severe cases, blood transfusions may be necessary. While it’s uncommon for dogs to eat enough to cause serious problems, exposure to concentrated forms of onion or garlic, such as dehydrated onions, onion soup mix or garlic powder, may put your dog at risk.

4. Grapes, raisins and currants. This one is still a mystery to the veterinarian community. Some dogs can gobble grapes with no problem, others become seriously ill. Some dogs have an immunity to grapes one day, the next they are in toxic overdrive and are dealing with kidney failure. Until the cause of toxicity is better identified, the safest course of action is to avoid feeding grapes or raisins to your dog, even if your Pet has been ok eating them in the past.

5. Raw bread dough. We’ve all heard stories: A pan of biscuits was left to rise and now it’s clearly hanging out in the belly of your dog. Your first instinct might be to wait it out and let Nature take its course. Think again. Raw bread dough made with live yeast can be hazardous if ingested by dogs. Once swallowed, the warm, moist environment of the stomach allows the dough to keep on rising. Serious, time-critical complications can occur, so it’s best to call your Hannah vet. We also have a 24-hour emergency care hotline, so you can call us anytime.

6. Hops. Home brewed beer is a delicious hobby here in the Pacific Northwest. Just make sure your dog doesn’t get into the hops—raw or spent (cooked). The symptoms of hops poisoning include an incredibly high body temperature (sometimes topping 108 degrees Fahrenheit), restless behavior, excessive panting, muscle tremors and seizures. Left untreated, this can result multiple organ system damage or failure. Prompt veterinary intervention is necessary to prevent death in these dogs.

Other foods to avoid:

7. Macadamia Nuts (not fatal, but not a good feeling, either)
8. Avocados (the skin and pit)
9. Anything that is moldy or rotten (hide your garbage)
10. Fatty, greasy foods (these are no better for your dog than they are for you!)
11. Anti-freeze (but you knew that already)
12. Ant bait (if it attracts ants, it will attract your dog)

If you ever have any questions about what to feed, what not to feed, and what to do if your dog is acting wobbly or weak after eating who-knows-what, please call us: 360-816-800.

*Thank you to the ASPCA for this information

How to Stop Your Puppy from Biting

This week is National Dog Bite Prevention Week, and we at Hannah are committed to providing members with Pets that are healthy and well-behaved. Our Pet behaviorist Dr. Rolan Tripp knows how to “nip” biting in the bud, and he shares some easy how-to tips in this video.

There’s no doubt about it. We love our dogs. According to the American Veterinary Medical Association, there were 70 million dogs in the United States (2011) or one dog for every 4.5 people. More than 35% of all homes have at least one dog.

While some breeds get blamed for biting more than others, there is another way to look at it: There are 70 million “nice dogs” – but any dog can bite. These can range from a painful nip to a bite that requires surgery.

Some other findings:

  • There are 4.5 million dog bites per year. Of those, 20% require medical attention, and 27,000 of those people require reconstructive surgery.
  • Thirty-one people died from dog bites in 2013.
  • Between 2010 and 2012, more than 359,000 children between the ages of 1 and 14 were bitten.

Millions of people are bitten by dogs every year—but that doesn’t mean you shouldn’t adopt a dog, or even choose one breed over another. It means you should consider adopting from Hannah, because we provide ongoing training and education so your Pet is a well-behaved, healthy family member.

Still, aggressive dogs are not always avoidable.

Here are 5 tips to avoid dog bites:

  1. Children want to trust dogs. But it’s important to teach them the “trust but verify” rule. Before approaching an unfamiliar dog, remind children to always ask first before approaching.
  2. Children should be taught to respect Pets. One reason for this is simple: safety! Children who are not given proper instruction can aggravate Pets, play too rough with them and treat them like toys. This can lead a Pet to become aggressive.
  3. Never disturb a dog that is eating, sleeping or nursing/caring for puppies.
  4. If you encounter a loose dog that is unaccompanied by a Pet parent, avoid eye contact, keep a wide berth and do not approach it.
  5. A dog that is poised to attack will have a tensed body, his/her ears will be back, the tongue may be flicking and he/she may be backing away. If you encounter a dog who is behaving with these or other threatening behaviors, avoid the urge to run or yell. Stay still and quiet with your arms at your sides and avoid eye contact. Once the dog has lost interest, slowly back away and get to a safe place.

The two most effective ways to avoid dog bites are choosing the right Pet and consistent and thorough training.

Hannah can help! With our Pet Matching process and Pet Aptitude Test, we can help you find the right Pet for you and your family. Every Hannah Pet is tested for health and behavioral safety. And every Hannah member receives lifetime behavioral training to help give your Pet the instruction they need to be the best companion your family could hope for.

Our Total Lifetime Care program provides training, complete veterinary care (including preventative care, emergencies, surgeries, dental care, medications and vaccinations) and high quality food delivered right to your home.

You can learn more about Hannah by visiting us at Clackamas Town Center and Washington Square Mall. Or you can call for more information: 360-816-8000

Daisy Dodges a Torpedo, Hannah Saves Her Life

I cannot say enough good things about Hannah. We have always wanted to get a dog for our family and for our girls to grow up with, but we couldn’t imagine how we could pay for emergency things that pop up when you are responsible for taking care of an animal. We are simply not in a position to have a lot of savings to cover a vet bill reaching into the thousands, and we felt it would be extremely irresponsible to get a dog that being the case.

Then we found Hannah when we were at the mall. We not only fell in love with a dog there, but once we found out about the Total Lifetime Care monthly maintenance that covers all the essentials and emergencies for your pet, we were hooked. We went through the long process of screening and were finally able to get our sweetie, Daisy. She is the most adorable, sweet, social, affectionate, smartest puppy, and everyone in our family adores her.

We also put our cat Ollie on the TLC monthly maintenance program, and so far we have taken him into the vet twice, had flea and tick treatments, treatment for an allergic reaction on his skin, vaccinations, and a regular checkup.

As for Daisy, she was screened for behavior before ever being allowed to come home with us, and we immediately started puppy training classes with her through Hannah as part of the services provided in our monthly care. It has been going really well and we couldn’t be happier.

Today was the real test of how Hannah operates, however, because this morning we had a huge scare. I thought Daisy was going to die right in front of us, but we managed to save her because of Hannah.

Daisy and my five-year-old daughter were playing Torpedo, the name I think of when Daisy pins her ears back and runs full out across the house back, and forth. They collided foot to head/snout and Daisy seized, froze up, and stopped breathing. We immediately got on the phone with Hannah’s ER line and Erin (the nurse) had my husband do CPR on Daisy. She started breathing, came out from her coma, and regained control of her limbs.

I rushed her to Hannah and Dr. Tripp gave her a neurological exam among other things, and went through every step with me to explain what tests he was doing and why. He said she is fine and that we “dodged a bullet,” which we really did. Daisy is on the mend now, being babied and loved by all of us, and she should be fine.

I can’t believe how incredibly easy it was to get her the help she needed so quickly and without any paperwork, extra cost, or worries above being worried about how she was. I can’t thank Erin or Dr. Tripp enough. They really understand just how much we love Daisy, and they helped us get through a really scary episode with minimal stress.

~Tara DeMaderios and Daisy

7 New Ways to Exercise Your Dog

Exercise. It’s important for your dog’s health and wellbeing. Daily walks are great for bonding and they are also a good time to work on training and socialization. Plus, they’re fun: There is no simpler joy than watching your dog’s body move to its own rhythm.

If you’re finding your daily walk is getting a bit ho-hum, it’s time to mix it up a bit.

Here are 7 ideas to try.

  1. Walk more, sit less. Frequent, shorter walks are best for your dog. It’s not good for anyone—person or Pet—to sit indoors all day. Burn off that excess energy with a brisk walk around the block.
  2. Follow the dog. Instead of you leading the way, allow your dog to take charge. You might need to encourage him if your walk route is as stale as yesterday’s bread, but he’ll figure it out. Once he does, amp your own enjoyment by taking time to smell the new roses.
  3. Play fetch. This game can be part of your daily walk, it can be played when time is short, and you can even play fetch from the comfort of your couch. Depending on your dog’s breed and energy level, you might want to invest in a throwing toy.This will save your shoulder. Other options are nylon or cloth ropes, even an old sock will do. Remember to remove the toy if it breaks or the pieces get small enough to swallow.
  4. Go for a swim. Swimming is an excellent way to let your dog burn some energy. Some breeds—like labs—take to it naturally, while other dogs take a bit more time. If your dog is new to swimming, start out in calmer waters. Once your dog is acclimated to water, a run on the beach—with occasional dips in the ocean—makes for a wonderful weekend romp.
  5. Take the plunge! Dock diving consists of dogs getting a running start and jumping from a dock into water. Best suited for water-loving dogs, dock-diving is fun to watch. Once your dog gets the hang of it, don’t be surprised if a crowd gathers.
  6. Visit off-leash parks. These wide open spaces allow dogs to run, gallop, sprint, and trot. They also offer a community for dog lovers and a place to improve your dog’s social skills. In the Portland area, off-leash parks are plentiful. When in doubt, leash your Pet or you may be subject to a steep fine. Don’t forget to clean up after your Pet—this is your responsibility, not the city’s.
  7. Remember to train the brain. Once puppyhood is over and the basic commands are taught, most Pet owners forget that dogs love to learn new tricks—especially when treats are involved. Find a silly, fun behavior to teach your dog. And if your dog does something pawfully cute on his own? Reward him and see if you can’t add it to his repertoire!

Are you doggone excited to get started? Great! Send us a picture of you exercising your Pet. We’ll share it on Facebook for other Hannah Members to see.

Hannah is happy to match you with a perfect exercise partner, or you can enroll your own Pet into our Total Lifetime Care (TLC) program. For more information, please contact us: Clackamas: 503-905-5200 or email OR Washington Square: 503-924-6850 or email


Zachary’s Story: The Healing Power of Dental Care

Dear Hannah Team,

I would like to personally thank you for your highly regarded medical expertise and knowledge, along with the genuine compassion and care you provided for Zachary, my six-year-old Chihuahua, on the day of his urgent teeth cleaning and extraction (just two days after becoming an official Hannah Member).

Your medical staff that included Scott Chambers, Jessica Park, Miranda Down, Shelby Winchester, Errin Stevens, and Pet Counselor Miranda Whalley were all absolutely exemplary with their high level of competency in their job skills as each and everyone treated me with the same professional courtesy and superior customer service as if I was just another Member rather than a fellow employee.

After extracting seven bad teeth on that day, Zachary has fully recovered. He is back to 100% and I want to express my gratitude and appreciation to you and your entire medical team for not only adding more years to Zachary’s life—but in saving his life as well.

Ricky McKowen
An absolutely satisfied Hannah member!

Remember! Hannah’s Total Lifetime Care program covers all veterinary services, even dental exams and cleanings. You can enroll your own Pet into our TLC program or Hannah can match you with your perfect Pet (complete with sparkling teeth.)

Please contact us today: 360-816-8000.


Four Reasons to Celebrate National Pet Month

Do you know what makes May extra special? It’s National Pet Month! We at Hannah are excited to celebrate how Pets make our lives better.

National Pet Month got its start in the UK more than 25 years ago. Their celebration runs through the month of April. Here in the US, it runs through the month of May.

The goal of National Pet Month is to promote the benefits of Pet ownership, support Pet adoption, and raise awareness around how Pet ownership can make people healthier and happier.

Every Pet parent knows that Pets make our lives better. In fact, for nearly 25 years, research has shown that Pet ownership provides certain health benefits.

Here are four reasons to love on your beloved Pet (or adopt one!)

  1. Pets help reduce stress. Mental and emotional stress can take a toll on our physical well-being, and Pets in the home have been shown to reduce anxiety and provide comfort. It’s not just that unconditional love beaming from those baby blues (or chocolate browns!) Pets provide a sense of purpose that helps combat depression, loneliness, and grief. Increasingly, Pets are being used by hospitals and nursing homes to bring comfort to the sick and elderly. Studies show that Alzheimer’s sufferers tend to have significantly fewer stress-related outbursts when there is a Pet present, and people with AIDS are less likely to suffer from severe depression and anxiety.
  2. If stress has taken its toll, having a Pet can help get you healthy again. If you have already experienced a heart attack, research indicates that owning (or adopting!) a dog or a cat can improve recovery rates. These benefits are thought to be connected with the Pets’ tendency to help manage their owners’ overall stress levels, according to the Centers for Disease Control and Prevention (CDC) and the National Institute of Health (NIH).
  3. Pets help create a healthy lifestyle. If you are trying to lose weight or manage health conditions like obesity or high blood pressure, take a hike. Or a jog. Even a brisk walk will do. That’s because if Fido needs a walk, you’re hitching a ride on his stride. One study conducted by the National Institute of Health found that dog owners responsible for walking their pups are less likely to be obese than dog owners who pass the duty off to someone else or those who don’t own dogs at all.
  4. Pets can ease allergic reactions. According to Animal Planet, University of Wisconsin-Madison pediatrician James E. Gern has conducted a number of studies that demonstrate having a Pet in the home can actually lower a child’s likelihood of developing related allergies by as much as 33 percent.

We at Hannah believe that Pets not only increase our health and reduce our stress, but that they increase the quality of our lives in so many other ways as well! In fact, our Total Lifetime Care program was developed to make Pet parenting even easier. Hannah members enjoy an all-inclusive Pet care plan that includes all veterinary care (vaccinations, spaying/neutering, preventative care, emergencies, surgeries, medications, dental care, etc.), high-quality food delivered right to your front door, and lifetime behavioral training!

To learn more about Hannah’s Total Lifetime Care program, or if you are looking for that perfect Pet for you and your family, please visit us at Clackamas Town Center and Washington Square Mall. You can also contact our Member Services Team at 360-816-8000.

Surgery Success Story: Hannah Testimonial

My dog, Max, recently had surgery and Hannah took such good care of him.

I really appreciate the love they show my dog. The doctors were just fantastic and so was the staff. Everyone was really nice, just so sweet to Max. They petted him and made him so comfortable after surgery. They made the process so much easier for him.

We wouldn’t change anything.

At one price every month and dog food delivery included, you can’t beat that!

Thanks so much Hannah @205.

Darla & Brent Enbysk

Brush your dog’s teeth! Why dental hygiene is critical to your dog’s health

Bad breath can come between you and your dog—after all, who wants a slobbery kiss that stinks? But that bad breath might be an indicator of a more serious problem: Bad gums and bad teeth. Unresolved dental problems can lead to disease or chronic infections that can damage your dog’s health.

Did you know—80 percent of dogs have periodontal disease? It is the most commonly diagnosed problem in the vet’s office. Here are three ways you can improve your Pet’s oral hygiene:

  1. Use a dental rinse. Dental rinses can be purchased at the pet store and is added to your dog’s fresh water. There is no taste so it won’t keep your dog from drinking.
  2. Use edible toothbrushes or enzyme-impregnated rawhide chews. Dogs have a natural tendency to chew and a great way to take advantage of the chewing instinct is to give your dog a dental toothbrush, like Greenies, or rawhide chews. The enzymes and natural chewing action help keep teeth and gums healthy.
  3. Learn how to brush your dog’s teeth. There are finger toothbrushes available and you should only use toothpaste specifically designed for dogs, which can also be found in pet stores.

Are you having a hard time convincing your dog to let you brush his teeth? Try brushing your dog’s teeth after a walk or mealtime so he associates it with something positive.

Still can’t get behind brushing your dog’s teeth? No worries! Stick to the dental rinse and edible toothbrushes: That should provide your dog with 80 percent of the protection he needs to keep his teeth and gums healthy.

And don’t forget to bring your beloved Pet to Hannah for regular check ups. Dental care is included in the TLC plan, so there is no extra fee to keep your dog’s pearly whites bright and strong.

Here are a few more facts about dental hygiene and your Pet:
• Your dog should have a dental exam at least once a year.
• It’s not uncommon for some pets to need their teeth checked more often. A pet with bacterial buildup might need a dental cleaning. If you notice any dark build-up, redness or swelling of the gums, call your Hannah care provider to set up an appointment.
• Pets, like their human companions, can suffer severe and even terminal health problems if their teeth are not taken care of properly. Pets live longer when they receive proper dental care.

Remember! Hannah’s Total Lifetime Care program covers all veterinary services, even dental exams and cleanings. You can enroll your own Pet into our TLC program or Hannah can match you with your perfect Pet (complete with sparkling teeth.)

Please contact us today:
Clackamas: 503-905-5200 or email
Washington Square: 503-924-6850 or email

Keep Your Pet Safe with a Microchip

This is National Pet Identification Week, a great time to remind Pet Parents to microchip your dog or cat. Why not just keep using a collar and tag? Because it’s not complete protection: The American Society for the Prevention of Cruelty to Animals (ASPCA) reports that while 80 percent of Pet owners understand the importance of ID tags, just 33 percent say their Pet always wears one.

That doesn’t mean skip the ID tag! You still have to license your Pet, so you might as well add an ID tag for extra security. This way you ensure your Pet will make it home if she wanders into someone’s backyard, instead of winding up in an animal shelter. Be sure to update your address and telephone number if you move.

At Hannah, we never want you to lose your Pet, which is why each and every Hannah Pet is microchipped!

It’s amazing when you think about it. Something no bigger than a grain of rice could be the key to bringing your Pet home. A microchip is far more effective than trusting a collar, which can get lost or removed.

How do microchips work? How are they implanted into your Pet? Does it hurt? Here are some answers to those questions.

  • Microchips are imprinted with a digital identification number. They don’t need to be replaced, charged or repaired.
  • The chip is inserted between the shoulder blades with a syringe. Like annual shots, it only hurts a little bit. Unlike annual shots, inserting a microchip only happens once in a lifetime.
  • A handheld scanner is used to read the chip. The chip has a registration number, which is linked to a national database.
  • While it is bad news if your beloved Pet goes missing, the good news is how Hannah springs into action. If your Pet ends up in a shelter and the chip is scanned, Hannah can be called 24/7 on our Emergency Nurse Helpline. Hannah will collect your Pet as soon as possible and return it back to you safely.

Beyond ID tags and microchips

The best way to ensure that you will never have to search for a lost Pet is prevention! With proper training and supervision, you can reduce the risk of a stray or runaway Pet. How? Pets that are trained to listen, stay, and behave appropriately are less likely to run away when presented with an open door or gate.

Does that sound too good to be true? It’s not when you have a Hannah Pet.

Hannah’s Total Lifetime Care program includes microchipping and registration. If your Hannah Pet is ever lost, Hannah can be contacted 24/7 and will retrieve your Pet and get it back to you safely.
Total Lifetime Care also covers training classes and one-on-one behavioral consultations, all-inclusive veterinary care (including vaccinations, medications, surgeries, emergencies, dental care, etc.) and food delivered right to your door!

Hannah is happy to match you with a Pet or you can enroll your own Pet into our Total Lifetime Care (TLC) program.

Please call:
Clackamas: 503-905-5200 or email
Washington Square: 503-924-6850 or email